Requirements
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Senior Program Manager – ERP Transformation (Cloud Implementation)
Location: Seattle, WA (Hybrid – minimum 3 days onsite per week)
Position Type: Full-time / Contract (24+ months)
Our client, a global organization undergoing a large-scale digital transformation, is seeking a Senior Program Manager – ERP Transformation to lead the execution of a multi-year enterprise ERP cloud implementation program.
This role will own end-to-end delivery across cross-functional business and IT teams, ensuring successful migration from legacy systems to a modern cloud ERP platform. The position requires strong leadership across integrated workstreams, disciplined program governance, and the ability to drive execution in a complex, global environment.
Key Responsibilities
Program Leadership & Execution
Own full lifecycle delivery of the ERP transformation program (planning → deployment → stabilization)
Lead integrated program planning across all workstreams, including ERP configuration, integrations, data migration, reporting, and deployment
Manage program scope, schedule, budget, and RAID (risks, assumptions, issues, decisions)
Drive execution of critical milestones including testing, cutover, go-live, and hypercare
Ensure alignment across business functions including Finance, Supply Chain, Operations, and Commercial teams
Governance & Integrated Planning
Establish and lead program governance structure (executive reviews, steering committees, and workstream forums)
Maintain a single, integrated program roadmap across releases, regions, and dependencies
Manage cross-functional dependencies and protect the program critical path
Deliver clear, executive-level reporting on progress, risks, and key decisions
Cross-Functional Leadership
Lead and mentor Project Managers across global workstreams and regions
Define program standards, tools, and operating cadence (planning, reporting, dependency tracking)
Drive accountability, remove blockers, and escalate risks with actionable solutions
Ensure alignment between internal teams and external partners
Stakeholder & Business Partnership
Serve as primary program lead for senior business stakeholders
Drive decision-making on scope, requirements, and deployment strategy
Translate business needs into executable plans and measurable outcomes
Present decision-ready updates to executive leadership
ERP Transformation & Delivery
Lead migration from on-premise ERP systems to cloud-based platforms
Oversee data migration, integrations, and workflow transformation across ERP modules
Support global rollout strategy, including regional deployment considerations
Ensure readiness for system cutovers and operational continuity
Change Management & Adoption
Define and lead change management, training, and communication strategies
Ensure stakeholder alignment and readiness across impacted teams
Oversee training programs, adoption tracking, and post-go-live support
Drive user adoption and long-term value realization
Vendor & Financial Management
Manage delivery across ERP vendors, system integrators, and third-party partners
Ensure alignment to scope, milestones, and quality expectations
Oversee program budget, forecasting, and resource planning
Identify risks and implement corrective actions to maintain financial targets
Risk & Compliance Management
Maintain program-level risk and issue management processes
Ensure compliance with IT controls, data governance, and regulatory requirements
Drive structured cutover planning and contingency strategies
Qualifications and Job Information
Required Qualifications
Bachelor’s degree in Information Systems, Engineering, Business, or related field
10+ years of experience leading large-scale enterprise programs
7+ years leading ERP implementations or major system transformations
Experience delivering at least one full lifecycle cloud ERP implementation with Infor (SAP, Oracle, Microsoft Dynamics)
Proven ability to lead cross-functional teams across business and IT organizations
Experience managing large budgets and complex, multi-vendor environments
Strong understanding of end-to-end business processes (Order-to-Cash, Procure-to-Pay, Record-to-Report, Supply Chain)
Excellent communication and executive stakeholder management skills
Preferred Qualifications
PMP, PgMP, or equivalent certification
Experience in consumer products, retail, or manufacturing environments
Background working with system integrators or ERP vendors
Experience supporting global deployments across multiple regions
Change management certification (e.g., Prosci) or equivalent experience
Key Competencies
Enterprise Program Leadership & Execution
Strategic Thinking & Systems Integration
Executive Communication & Influence
Financial & Operational Acumen
Change Leadership & Organizational Alignment
Vendor & Partner Management
Risk Management & Problem Solving
Why This Role
Lead a high-impact, enterprise-wide ERP transformation initiative
High visibility with executive leadership and cross-functional stakeholders
Opportunity to drive operational transformation and scalable business processes
Work in a fast-paced, high-growth environment with meaningful impact